If paper jams are the frequent cause of your breakdown, you should consider getting a new shredder that will shred more capacity. If that clears the paper out, lubricate the blades if needed as directed by the owner’s manual. 
A combination of forward and reverse may be needed to clean the paper out.
Move or press “forward” switch to resume paper feed. Move or press “reverse” switch to reverse the cutting blades which will back the paper out. Lubricate the blades if needed as directed by the owner’s manual. Check to see if there is any compacted paper in unit. IF SHREDDER RUNS SLOW OR SHREDS FEWER PAGES THAN NORMAL: If the shredder is a cabinet type, make sure that the bin drawer is pushed all the way in, or that the door is securely shut. If the shredder is a basket type, make sure that it fits securely on top of the basket. Shreds credit cards, CDs/DVDs, staples, and paper. 1.62-gallon pullout bin holds 70 letter-size sheets. Shreds 12 sheets per pass, 7 feet per minute, 95 letter-size sheets per minute. Make sure that the shredder is plugged in at the wall and also in back of the machine (if applicable). The Mailmate extra-compact Desktop Shredder features jam protection for smooth peformance. Turn the shredder off for 30 minutes and try again. This is located usually either on top, side, or in back of the shredder. If the paper shredder has been running continuously, a lot of shredders have a thermal overload protector that shuts the motor off if it overheats. #STAPLES MAILMATE SHREDDER PROBLEMS FULL#
The basket, bin or bag may be full and needs to be emptied. All of the tips may not necessarily apply your particular paper shredding machine.īecause document destruction is so important, the shredder should be in top working condition. These general tips are for a variety of different brands and models of paper shredders. Proper care, upkeep and timely repair of your shredding machine is the key to most problems.īASIC PAPER SHREDDER REPAIR AND TROUBLESHOOTING TIPS Constant paper jams or lack of maintenance decreases the life expectancy very dramatically. Secure document shredding depends on the condition of your paper shredder.
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